Description
Fluent Support Pro
Fluent Support Pro is a WordPress plugin designed to streamline customer support processes for businesses of all sizes. It offers a user-friendly interface for managing customer inquiries, providing efficient responses, and ensuring customer satisfaction. With features like ticket management, real-time chat support, and custom email templates, Fluent Support Pro aims to enhance the overall customer support experience for both users and agents.
Key Features
- Ticket Management System for organized tracking of customer inquiries.
- Real-time Chat Support to provide instant assistance to website visitors.
- Customizable Email Templates for personalized communication with customers.
- Knowledge Base Integration for self-service support resources.
- Automated Responses to quickly address common customer queries.
- User Roles and Permissions to manage access levels for support agents.
- Reporting and Analytics for monitoring support performance and customer satisfaction.
- Multilingual Support to cater to a diverse customer base.
- Customizable Appearance to match the plugin with your website's branding.
- Integration with CRM Systems for seamless customer relationship management.
