Description
SupportCandy Timer
The SupportCandy Timer is a handy WordPress plugin designed to enhance user experience by allowing support agents to track time spent on each customer ticket efficiently. This tool helps support teams manage their time effectively, improve productivity, and provide accurate billing information to clients. With features like time tracking, pause and resume functionality, customizable rates, and detailed reports, SupportCandy Timer is a valuable addition to any support operation.
Key Features
- Time tracking for each customer ticket.
- Pause and resume functionality for accurate time recording.
- Customizable hourly rates for different support services.
- Ability to manually adjust time entries.
- Detailed reports for analyzing time spent on tickets.
- Integration with SupportCandy plugin for seamless operation.
- Option to export time data for external reporting.
- User-friendly interface for easy navigation.
- Compatible with various WordPress themes and plugins.
- Regular updates and improvements for optimal performance.
