Description
WS Form PRO – Zendesk
WS Form PRO is a WordPress plugin that integrates seamlessly with Zendesk, allowing users to create advanced forms and manage customer support tickets directly from their WordPress website. This powerful combination streamlines the process of collecting information and resolving customer inquiries in one centralized platform, making it easier for businesses to provide excellent customer service.
Key Features
- Easy Form Creation: Build complex forms effortlessly with a drag-and-drop interface.
- Conditional Logic: Show or hide form fields based on user selections for a personalized experience.
- Multi-Step Forms: Break long forms into smaller sections for improved user engagement.
- Customizable Templates: Choose from pre-designed templates or create your own to match your website's aesthetic.
- Payment Integration: Accept payments through popular payment gateways like PayPal and Stripe.
- File Uploads: Allow users to upload files directly through the form for easy submission.
- Advanced Validation: Set up custom validation rules to ensure accurate data submission.
- Data Export: Export form submissions to CSV files for further analysis and reporting.
- Email Notifications: Receive instant email notifications for new form submissions and ticket updates.
- Spam Protection: Utilize reCAPTCHA and honeypot fields to prevent spam submissions and maintain data integrity.
